Nov 21, 2008


Precision, speed, unambiguity, knowledge of the files, continuity, discretion, unity, strict subordination, reducing of friction and of material and personal costs--these are raised to the optimum point in the strictly bureaucratic administration, and especially in its monocratic form ... Bureaucracy develops the more perfectly, the more it is "dehumanized," the more completely it succeeds in eliminating from official business love, hatred, and all purely personal, irrational, and emotional elements which escape calculation. This is appraised as its special virtue ...
Max Weber, "Bureaucracy"

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